If you cancel your order(s) before it ships from our warehouse, you will not be charged any additional fees. We require a cancellation request to be submitted by emailing us at [email protected].
Once the cancellation request is received, a full refund will be initiated. We would advise a cancellation request within 12 hours of your order submission in order to cancel prior to goods shipment.
The following are the policies to be eligible for return requests after shipment or receipt of goods:
Your full refund will be issued once we have received and examined the returned goods at our return centre. Once the returned goods fulfil our return policy, a full refund will be initiated. The method of refund will be processed depending on your original payment method:
Shipping Address
Change in Shipping Address
Shipping Time
Tracking Number
© 2023 Bintang Flavours. All Rights Reserved.